Effective Date: 29.03.2025
At Shevalon Varmakalai, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our Facebook Messenger Bot (the “Bot”) at www.shevalonvarmakalai.com. By interacting with our Bot, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you engage with our Facebook Messenger Bot, we may collect the following types of information:
- Personal Information: This may include your name, email address, phone number, and any other information you provide to us during your interactions with the Bot.
- Message Content: We may collect and store the content of your messages, queries, or feedback that you provide through the Bot.
- Usage Data: We may collect non-personal data about how you use the Bot, such as the frequency of your interactions, the specific features used, and the time spent using the Bot.
2. How We Use Your Information
The information we collect is used for the following purposes:
- Provide Services: To respond to your queries, provide information or services requested, and improve the quality of our interactions with you.
- Customer Support: To assist you with any issues or questions you have regarding our products or services.
- Improve the Bot: To analyze usage patterns and enhance the functionality of the Bot, ensuring that we meet your needs effectively.
- Marketing and Promotions: With your consent, we may use your information to send you updates about products, services, or promotions offered by Shevalon Varmakalai.
3. Data Retention
We will retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. If you wish to have your data deleted or if you no longer wish to interact with the Bot, you may contact us at kkvarmam@gmail.com.
4. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Service Providers: We may share your data with trusted third-party service providers who assist us in operating the Bot and providing our services, but only to the extent necessary to perform their functions.
- Legal Requirements: We may disclose your information if required by law or if we believe that such action is necessary to comply with legal obligations, protect our rights, or prevent fraud.
5. Security of Your Information
We take reasonable precautions to protect your personal data from unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
6. Your Rights
You have the following rights concerning your personal information:
- Access: You may request to access the information we hold about you.
- Correction: If your personal information is incorrect or incomplete, you can request corrections.
- Deletion: You may request that we delete your personal information, subject to legal obligations.
- Opt-Out: You can opt out of receiving promotional messages from us by contacting us at kkvarmam@gmail.com.
7. Third-Party Links
The Bot may contain links to third-party websites or services that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.
8. Children’s Privacy
The Bot is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information about a child, please contact us so we can take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: kkvarmam@gmail.com
Website: www.shevalonvarmakalai.com
By using our Facebook Messenger Bot, you acknowledge that you have read and understand this Privacy Policy.